Guide to Successfully Creating Growth Tactics
November 4, 2019
Growth Tactics

This is the third in a series of four blogs: a step-by-step guide on Building and Executing a Successful Growth-Driven Marketing Strategy. You can read the previous article here.

So far, we’ve mentioned that Growth-Driven Marketing takes a holistic approach, consistently aiming at long-term sustainable growth. In order to implement an effective Growth-Driven Marketing Strategy, we addressed the 4 key steps (below) and elaborated on the first two: Defining Personas and Building Growth Funnels.

1- Define your Personas
2- Build Growth Funnels
3- Create Growth Tactics
4- Monitor, Measure, Optimise, Repeat

Now, it’s time to clarify step 3 by using our end-to-end Growth Marketing Suite- Marketing Machine- and its screens.

Step 3: Create Growth Tactics

Once your funnels are completed, you are ready to start building growth marketing plans by generating tactics, where you need to associate each tactic with related growth funnels and personas.

On the Marketing Machine platform, we generate growth tactics in 4 growth areas:

1. Reach / Attract: This area is for brand building, creating brand awareness and reputation. The main goal we pursue is converting strangers into visitors.

2. Engage / Convert: The main goals here will vary according to your business model.
a. If you generate leads through marketing efforts (usually B2B), this area will assist with lead generation activities, aiming at converting visitors into leads.
b. If you generate revenue via online sales through marketing efforts (usually B2C), this area will manage customer/revenue generation activities with the aim of converting visitors into customers and increasing revenue per re-visited customer.

3. Nurture / Close: This growth area is for (B2B) lead nurturing and customer generation activities with the aim of converting leads into customers.

4. Retain / Grow: The tactics generated here are for keeping existing customers, expanding revenue through existing customers, and converting customers into promoters.

Picture 1: The placement of the 4 growth areas on a growth funnel, on the Marketing Machine Suite

Let us clarify the process for you with some examples of what kind of growth tactics can be generated for each growth area.

Tactics for Reach / Attract

Since we are aiming at brand awareness here, the tactics will consist of:

  • Paid media activities (ads) on platforms such as Linkedin, Adwords, Twitter, Facebook, Quora and Reddit
  • Getting referral traffic and backlinks from relevant publishers and institutions
  • Social bookmarking activities on the relevant Facebook and LinkedIn groups, forums or popular platforms like Quora and Reddit
  • Regular social media posting
  • Content marketing, which is a great way to bring in organic traffic
  • Remarketing, such as reminding your current database or people who have visited your website

Picture 2- An example of a reach/attract tactic screen on the Marketing Machine Suite

Tactics for Engage / Convert

At this point, we are aiming to optimise the conversion rate of the visitors who become leads. So, we can simply say that the tactics here are for CRO (Conversion Rate Optimisation) and consist of:

  • Engagement actions on your website
  • UX (User Experience) analysis and improvements
  • Regular social media posting
  • Remarketing
  • Content marketing (mostly ebooks, case studies and webinars with landing pages)

Picture 3- An example of an engage/convert tactic screen on the Marketing Machine Suite

Tactics for Nurture / Close

If your business model is B2B or your solutions are catering to enterprises, the process (see picture 6) from lead generation to sales takes months, requiring you to nurture your leads with some marketing activities.

A key point at this stage is that your sales and marketing teams should collaborate and communicate well, mutually focusing on ROI (Return on Investment). In fact, many organisations are starting to create one “growth unit“ instead of separating sales and marketing teams. This way, funnel-based pipelines lead to scoring processes, and sales processes can be easily monitored and managed mutually.

The tactics for this growth area may include:

  • Email sequences, where you send your leads a series of automatic emails. An email sequence can be time-based (sent at predetermined intervals) or trigger-based (based on an action/inaction), or both.
  • Remarketing
  • Website engagement and marketing automation activities where you can track your leads’ actions and act accordingly.

Picture 4- An example of a nurture/close tactic screen on the Marketing Machine Suite

Tactics for Retain / Grow

This growth area is all about customer lifecycle management. What we need to aim at here is keeping current customers (retention), selling more products/solutions and facilitating brand promotion through our existing customer base. The tactics for this growth area might be:

  • Upsell and cross-sell activities
  • Retention management where you monitor your customer’s NPS (net promoter score) periodically
  • Co-marketing with your customers via testimonials and by creating mutual case studies/success stories

Picture 5- An example of a retain/grow tactic screen on the Marketing Machine Suite

As you can see, there are numerous tactics that can be created for various scenarios. In the next article, you will see how to measure and optimise our growth tactics to gain the best results.

Related Articles:
The Ultimate Guide to Building and Executing a Successful Growth-Driven Marketing Strategy
How to Build Growth Funnels Effectively
Growth Marketing Analytics: A Step-By-Step Guide

If you want to accelerate your business growth, let us show you the way.
LET’S TALK ABOUT GROWTH

RELATED TAGS
CONTACT US
Drop us an email at info@nbtdigital.com or leave your details to get further information about our growth marketing solutions

Subscribe to our blog
Stay up to date with the latest growth marketing tips and news
NBT uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe from these communications at any time. For more information, check out our Privacy Policy.
Guide to Successfully Creating Growth Tactics
November 4, 2019
Growth Tactics

This is the third in a series of four blogs: a step-by-step guide on Building and Executing a Successful Growth-Driven Marketing Strategy. You can read the previous article here.

So far, we’ve mentioned that Growth-Driven Marketing takes a holistic approach, consistently aiming at long-term sustainable growth. In order to implement an effective Growth-Driven Marketing Strategy, we addressed the 4 key steps (below) and elaborated on the first two: Defining Personas and Building Growth Funnels.

1- Define your Personas
2- Build Growth Funnels
3- Create Growth Tactics
4- Monitor, Measure, Optimise, Repeat

Now, it’s time to clarify step 3 by using our end-to-end Growth Marketing Suite- Marketing Machine- and its screens.

Step 3: Create Growth Tactics

Once your funnels are completed, you are ready to start building growth marketing plans by generating tactics, where you need to associate each tactic with related growth funnels and personas.

On the Marketing Machine platform, we generate growth tactics in 4 growth areas:

1. Reach / Attract: This area is for brand building, creating brand awareness and reputation. The main goal we pursue is converting strangers into visitors.

2. Engage / Convert: The main goals here will vary according to your business model.
a. If you generate leads through marketing efforts (usually B2B), this area will assist with lead generation activities, aiming at converting visitors into leads.
b. If you generate revenue via online sales through marketing efforts (usually B2C), this area will manage customer/revenue generation activities with the aim of converting visitors into customers and increasing revenue per re-visited customer.

3. Nurture / Close: This growth area is for (B2B) lead nurturing and customer generation activities with the aim of converting leads into customers.

4. Retain / Grow: The tactics generated here are for keeping existing customers, expanding revenue through existing customers, and converting customers into promoters.

Picture 1: The placement of the 4 growth areas on a growth funnel, on the Marketing Machine Suite

Let us clarify the process for you with some examples of what kind of growth tactics can be generated for each growth area.

Tactics for Reach / Attract

Since we are aiming at brand awareness here, the tactics will consist of:

  • Paid media activities (ads) on platforms such as Linkedin, Adwords, Twitter, Facebook, Quora and Reddit
  • Getting referral traffic and backlinks from relevant publishers and institutions
  • Social bookmarking activities on the relevant Facebook and LinkedIn groups, forums or popular platforms like Quora and Reddit
  • Regular social media posting
  • Content marketing, which is a great way to bring in organic traffic
  • Remarketing, such as reminding your current database or people who have visited your website

Picture 2- An example of a reach/attract tactic screen on the Marketing Machine Suite

Tactics for Engage / Convert

At this point, we are aiming to optimise the conversion rate of the visitors who become leads. So, we can simply say that the tactics here are for CRO (Conversion Rate Optimisation) and consist of:

  • Engagement actions on your website
  • UX (User Experience) analysis and improvements
  • Regular social media posting
  • Remarketing
  • Content marketing (mostly ebooks, case studies and webinars with landing pages)

Picture 3- An example of an engage/convert tactic screen on the Marketing Machine Suite

Tactics for Nurture / Close

If your business model is B2B or your solutions are catering to enterprises, the process (see picture 6) from lead generation to sales takes months, requiring you to nurture your leads with some marketing activities.

A key point at this stage is that your sales and marketing teams should collaborate and communicate well, mutually focusing on ROI (Return on Investment). In fact, many organisations are starting to create one “growth unit“ instead of separating sales and marketing teams. This way, funnel-based pipelines lead to scoring processes, and sales processes can be easily monitored and managed mutually.

The tactics for this growth area may include:

  • Email sequences, where you send your leads a series of automatic emails. An email sequence can be time-based (sent at predetermined intervals) or trigger-based (based on an action/inaction), or both.
  • Remarketing
  • Website engagement and marketing automation activities where you can track your leads’ actions and act accordingly.

Picture 4- An example of a nurture/close tactic screen on the Marketing Machine Suite

Tactics for Retain / Grow

This growth area is all about customer lifecycle management. What we need to aim at here is keeping current customers (retention), selling more products/solutions and facilitating brand promotion through our existing customer base. The tactics for this growth area might be:

  • Upsell and cross-sell activities
  • Retention management where you monitor your customer’s NPS (net promoter score) periodically
  • Co-marketing with your customers via testimonials and by creating mutual case studies/success stories

Picture 5- An example of a retain/grow tactic screen on the Marketing Machine Suite

As you can see, there are numerous tactics that can be created for various scenarios. In the next article, you will see how to measure and optimise our growth tactics to gain the best results.

Related Articles:
The Ultimate Guide to Building and Executing a Successful Growth-Driven Marketing Strategy
How to Build Growth Funnels Effectively
Growth Marketing Analytics: A Step-By-Step Guide

If you want to accelerate your business growth, let us show you the way.
LET’S TALK ABOUT GROWTH

RELATED TAGS

Drop us an email at info@nbtdigital.com or leave your details to get further information about our growth marketing solutions

Subscribe to our blog​
Stay up to date with the latest growth marketing tips and news

NBT uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe from these communications at any time. For more information, check out our Privacy Policy.