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    HubSpot Sales Hub Professional Onboarding

    Give Your Sales Team a Clear System for Managing Leads and Opportunities

    Organise customer data, clarify lead ownership and manage opportunities through a pipeline that reflects how your team sells.

    The onboarding combines hands-on CRM configuration, data import, outreach tools, automation and reporting with practical training for sales managers and users.

    Indicative timeline

    6–8 weeks

    Focus

    One Sales Hub Professional portal, one primary sales team and up to five nominated users

    Trusted by Leading Organizations

    Since 2015, thousands of startups, enterprises, accelerators, VCs, government institutions, and universities worldwide have trusted NBT to deliver growth, innovation, and ecosystem programs.

    Google
    AWS
    SAP
    Samsung
    Vodafone
    HubSpot
    Electrolux
    Tesa
    Grow London Global
    UK Export Academy
    Founder Institute
    Bethnal Green Ventures
    Startupbootcamp
    Virgin StartUp
    Climate KIC
    Zoho
    Notion
    Webflow
    Google
    AWS
    SAP
    Samsung
    Vodafone
    HubSpot
    Electrolux
    Tesa
    Grow London Global
    UK Export Academy
    Founder Institute
    Bethnal Green Ventures
    Startupbootcamp
    Virgin StartUp
    Climate KIC
    Zoho
    Notion
    Webflow
    Google
    AWS
    SAP
    Samsung
    Vodafone
    HubSpot
    Electrolux
    Tesa
    Grow London Global
    UK Export Academy
    Founder Institute
    Bethnal Green Ventures
    Startupbootcamp
    Virgin StartUp
    Climate KIC
    Zoho
    Notion
    Webflow

    What This Onboarding Covers

    Sales Discovery & Onboarding Plan

    Review your sales process, lead sources, ownership, pipeline and reporting needs, creating an agreed onboarding plan with clear responsibilities and required inputs.

    Contact, Company & Deal Data Structure

    Review standard HubSpot properties and configure up to 15 custom contact, company or deal properties to support qualification, pipeline management and reporting.

    Sales Data Import

    Prepare the import structure, map the agreed fields and import up to 10,000 contact, company and deal records in one coordinated import, including supported record relationships and validation checks.

    Website Tracking & Lead Capture

    Install or validate HubSpot tracking on one primary website and configure HubSpot forms or supported existing forms, including field mapping, ownership requirements and submission testing.

    Sales Views & Segmentation

    Create up to five saved views or segments to help your team organise prospects, prioritise follow-up and monitor ownership, qualification or pipeline activity.

    Lead Management & Ownership

    Configure the agreed lead-management process, including ownership, lead statuses or lifecycle stages, assignment rules and internal notifications, so your team knows who should act next.

    Deal Pipeline & Stages

    Configure one deal pipeline with up to eight stages, including stage definitions, probabilities, supported required fields, currencies and closed-won or closed-lost requirements.

    Sales Templates & Sequence Setup

    Configure up to three email templates, three reusable text snippets and one sequence containing up to four client-supplied emails and two follow-up tasks, with personalisation, timing and enrolment rules.

    Sales Automation & Tasks

    Configure and test up to three sales workflows or pipeline automations for agreed needs such as assignment, notifications, task creation, deal-stage actions and data updates.

    Sales Reporting Dashboard

    Build one custom dashboard with up to 10 reports, covering agreed sales activity, ownership, pipeline and conversion metrics supported by your portal data.

    Testing, Training & Handover

    Test the setup and resolve in-scope issues. Deliver manager and user training with practical documentation, including guidance on email logging, tracking, calendar connections and meeting links.

    How the Onboarding Works

    Step 01

    Map the Sales Process

    The sales process, ownership rules, qualification criteria and reporting needs shape the onboarding plan. Pipeline stages, required data and responsibilities are agreed before configuration begins.

    Step 02

    Configure the Sales Tools

    The data structure and approved records are put in place, followed by lead capture, views, ownership, pipeline stages, outreach tools, automation and reporting.

    Step 03

    Test and Hand Over

    The setup is tested against the agreed sales process. Managers and users receive training and documentation to manage records, follow up on leads and maintain the pipeline consistently.

    Scope & Requirements

    Portal & Team Coverage

    The onboarding covers one Sales Hub Professional portal, one primary sales team and up to five nominated Sales Hub users.

    Timeline & Working Sessions

    The indicative delivery period is 6–8 weeks, subject to timely access, inputs and approvals. The scope includes a 60-minute kickoff, up to two checkpoint calls, one sales-manager training session and one sales-user training session.

    Subscription & Access

    An active Sales Hub Professional subscription, the required user seats, Super Admin access and relevant website permissions are needed. HubSpot subscriptions, seats and third-party costs are separate.

    Data, Content & Approvals

    Your team provides approved sales processes, ownership rules, pipeline stages, reporting requirements, import files and outreach messages. Your team remains responsible for the accuracy and permitted sales use of supplied contact and company data.

    User Connections

    Each nominated user authorises and maintains access to their business email inbox and calendar. NBT provides setup guidance and validates the connections during onboarding where required.

    Implementation Boundaries

    Configuration uses HubSpot’s built-in, no-code tools. Custom integrations, API development, complex migrations, extensive data cleansing and enrichment are excluded, as is migration of historical emails, meetings, calls, notes and activities. Website development beyond the agreed tracking and form setup is also outside the scope.

    Sales Execution & Content

    Prospect sourcing, sequence enrolment, email sending, response management and sales follow-up remain with your team. Copywriting, sales collateral and ongoing sales enablement content production are not included.

    Additional Setup

    Product libraries, quotes and payment configuration are scoped separately. Additional users, properties, datasets, pipelines, stages, views, segments, templates, sequences, workflows, dashboards, reports or portals require an agreed extension to the scope.

    Related HubSpot Solutions

    HubSpot Sales Hub Enterprise Onboarding

    Explore onboarding for more complex sales operations, team structures and reporting requirements.

    Explore Module

    HubSpot Marketing Hub Professional Onboarding

    Configure the marketing processes, lead capture and automation that support your sales team’s pipeline.

    Explore Module

    HubSpot Health Check & Optimisation Programme

    Review and improve an existing HubSpot setup across data, processes, configuration and team adoption.

    Explore Module

    Frequently Asked Questions

    Next Step

    Ready to Set Up Sales Hub Professional?

    Discuss your sales process, team priorities and onboarding requirements with NBT.