Below you can find the details of our Terms of Use, which outline the following:

  • The use of the Site (www.nbtdigital.com web & mobile site ; hub.nbtdigital.com web & mobile site) and the information you will access
  • Our procedures on the collection, storage, and usage of data (Privacy Policy)
  • The products, services, and solutions we provide; the procedures on the memberships/subscriptions for using these products, services, and solutions, and other aspects of any purchases and any business relationship you have with NBT Digital (Customer Terms of Service).

NBT Digital hereinafter can be referred to as “we”, and users hereinafter can be referred to as “you”.

By accessing and using the Site, you agree to these Terms of Use.

The Terms of Use might be modified due to the changes in legislation. NBT Digital reserves the right to update these Terms of Use at any time without giving you notice. Therefore you should visit this page periodically to ensure you are familiar with any changes. Your use of the Site will be bound by these Terms of Use as updated.


2.1. You may use the Site, its contents and images for non-commercial purposes and/or to get information about NBT Digital products, solutions, and services according to these Terms of Use.

2.2. You agree and warrant that you have submitted the correct and accurate information about yourself and agree that you will not knowingly provide misleading or false information or any information that violates these Terms of Use. You further agree and warrant that you have the authorisation, clearance, license or rights to provide any information or materials (input) and such input does not violate any trademarks, copyright, intellectual property rights, moral rights and/or laws.


3.1. NBT Digital, its service providers, employees, business partners, suppliers, and licensors shall be indemnified and hold harmless from and against any damage, claim and/or expense caused by any violation of these Terms of Use and the misuse of the Site.

3.2. NBT Digital will not be held responsible for any content, availability, and privacy policies of the external third-party links (provided on the Site) where you need to leave the Site. If you leave the Site, you will be subject to the terms of use applicable to those websites.


4.1. Privacy Policy

This Privacy Notice applies to certain information and data we collect about you during your visit to the Site. It describes how we collect, store, use, share, and process this data and information.

If you don’t provide any information by filling out and submitting any kind of form or by subscribing to newsletters, we collect only the navigational information about you such as the domain name from which you access the Internet, your IP address, information about your computer hardware and software, geographical information, the date and time of when you access our Site, browser type, and the website you used to link directly to our Site (referral source).

If you choose to voluntarily register on our Site, fill out and submit any kind of forms to use the services we provide to download content, and subscribe to newsletters, the data we collect and store about you will include (limited with the data you have provided us):

  1. Email
  2. Full Name
  3. Company Name
  4. Address
  5. Phone Number
  6. Job Title
  7. Other information about yourself or your business
  8. Transaction/ Payment information: When you subscribe to any of our subscription services, we collect and process billing information and credit card numbers by using 3rd party PCI-compliant service providers.

NBT Digital will not collect any personal information about you when you visit our Site unless you choose to provide such information. NBT Digital may use your personal data to improve the Site, the experience, and any services we provide. NBT Digital may also use your personal data to send you related information or content, personalised promotional content, any updates about Terms of Use, Terms of Service, Privacy and Cookie Policy or other legal agreements. NBT Digital will not sell, share or transfer any personal information or data you provide us to any unauthorised third party.

The Privacy Policy might be modified due to changes in legislation. We recommend you to visit this page periodically to ensure you are familiar with any changes. If you have any questions or concerns about this Privacy Policy, or if you want to learn about your rights of access and correction of your personal data, please contact us at privacy@nbtdigital.com attn to Mrs. Ipek Kocyigit. If you do not agree with this Privacy Policy, you should not use the Site.

4.2. Cookie Policy

This policy outlines what type of cookies we use, what type of information we collect, and how that information is used. By using our website you agree that we can use cookies in accordance with this policy.

What are Cookies and Why Do We Use Them?

Cookies are small text files sent and stored on your device or computer, on the browser or network server when you visit the Site. Cookies are used to:

  • Track and distinguish users and provide a personalised browsing experience
  • Analyse trends
  • Obtain demographic data about a user base as a whole
  • Improve the services offered to users by increasing the functionality and performance
  • Provide security for users

What type of cookies do we use?

  • Session (Transient) Cookies: These cookies remember users and recognise any changes users make. They are stored in temporary memory and are not retained after the browser is closed. Session cookies also do not collect any data from the users’ devices.
  • Targeting/Advertising Cookies: These cookies are used to deliver relevant content to users. They can be used for targeted advertising or measuring a campaign. They ensure ads are placed properly for advertisers.
  • Authentication Cookies: They store session ID information in the users’ browser after a successful login.
  • Performance and Functionality Cookies: They improve the performance and functionality of the website by remembering users’ preferences. These cookies store information about previous user choices and allow us to provide more personal user experience.

How Do You Disable Cookies?

You can disable cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. If you block our use of cookies, you may not be able to access certain features/pages or areas of our website.

The Cookie Policy might be modified due to the changes in legislation. We recommend you to visit this page periodically to ensure you are familiar with any changes.

If you have any questions or concerns about this Cookie Policy, please contact us at privacy@nbtdigital.com.


The Customer Terms of Service describes the legal terms of use for any of our free, membership, subscription or any paid services. It covers the aspects of the business relationship between NBT Digital (hereinafter can be referred to as “we”) and users (hereinafter can be referred to as “you”) who use any paid NBT Digital services. By subscribing to any paid service or receiving any paid service, you are agreeing to these terms.

We provide services in three ways:

  1. Free Services
  2. Subscription Services (Recurring)
  3. One-Time Charging Services

Customer Terms of Service may be updated periodically. If you have an active NBT Digital subscription, we will inform you regarding any changes via email. We also recommend you to visit this page periodically to ensure you are familiar with any changes. If you have any questions or concerns about Customer Terms of Service, please email privacy@nbtdigital.com.

5.1. Services Subject to Terms of Service

The services/products or solutions subject to the Customer Terms of Service are listed below. You can find more detailed information (such as the subscription charges, other payment details, and methods) on the related service pages. NBT Digital reserves the right to revise the name or the extent of the services and will notify you of any material changes by email.

5.2. Free Services

“Free Services” are any subscription services or other features/products available to you on a free or unpaid trial basis. Free services grant you the right to access designated features, content or services that NBT Digital provides. Free services only require registration of the user details.

We reserve the right to restrict access to some features/content or any other areas of our Site at our discretion.

5.3. Subscription Services

Subscription services grant users the right to access premium features, functionalities, and content regarding NBT Digital products/services or solutions. In this regard, “subscriber” means any “paid user” who has the right to access these paid products/services or solutions.

5.3.1. Subscription

You can become a subscriber by choosing access to any paid NBT Digital subscription service by paying the appropriate “subscription fee”. Your subscription will be activated automatically as soon as your subscription charges are in cleared funds.

You will be granted a login and password to access the paid subscription services. Please make sure that your login details are kept confidential. You must notify us in writing to the following email address if you become aware of any unauthorised use of your login details: privacy@nbtdigital.com.

5.3.2. Fees and Payments

Subscription charges must be paid on the “Subscription Term” which means the initial term of your subscription (to the applicable Subscription Service) and each subsequent renewal term. For Free Services, the Subscription Term will be the period in which you have an account to access the unpaid services/features.

The Subscription Fee will remain fixed during the Subscription Term unless you upgrade services, add new features to your packages or subscribe to additional services/products. We will notify you by email regarding any changes we’ve made to the Subscription Fees.

You can pay via bank transfer or credit card for your Subscription Services. Paying by credit card means you authorise us to charge your credit card or bank account for all Subscription Fees during the Subscription Term. Please note that you also authorise us to use a third party to process payments, and consent to the disclosure of your payment information to the related third party.

5.3.3. Billing Period and Renewal

“Billing Period” means the period for which you agree to pay Subscription Fees, depending on your plan/service package. Your subscription will be automatically renewed at the end of the Billing Period unless you cancel your subscription according to our Cancellation & Refund Policy.

5.3.4. Cancellation & Refund

You may choose to cancel your subscription at any time. Please note that if you wish to cancel your subscription after your Billing Period, we will not refund your subscription or any prepaid fees or unused Subscription Fees once those fees have been paid. You will need to pay all unpaid fees due through the end of your Subscription Term. You will continue to have access to your paid services, features, and resources until the end of your Subscription Period.

In case of any cancellation of Subscription Services, no refunds will be granted.

5.4. One-Time Charging Services

You will be granted access to online content, online courses or will have the right to book in-class courses once the One-Time fees have been paid according to Article 5.4.1.

5.4.1. Fees and Payments

You can pay via bank transfer or credit card for your One-Time Charging Services. Paying by credit card means, you authorise us to charge your credit card or bank account for all fees payable. Please note that you also authorise us to use a third party to process payments, and consent to the disclosure of your payment information to the related third party.

Digital Marketing Institute examination fees: Pearson VUE administers Digital Marketing Institute computer-based exams via its global network of test centres. The examination fee is payable directly to Pearson if your program does not include an Exam Voucher.

5.4.2. Cancellation

In case of cancellation of the Digital Marketing Institute Services, no refunds will be granted once the Program has been accessed as it is accounted as an indication of use of service.

In case of cancellation of NBT Digital Growth Marketing Training Services and Growth Marketing Hub plans no refunds will be granted.


These Terms of Use constitute the entire agreement between you and NBT Digital in relation to your use of the Site and supersede all previous agreements in respect of your use of this website.


These terms of use will be governed by and construed in accordance with English law, and any disputes relating to these terms of use will be subject to the non-exclusive jurisdiction of the courts of England and Wales.